General
Minum was founded with the aim of reimagining and simplifying your energy service. At Minum, we aim to be your energy partner, not just another service provider. Our energy plans replace your electricity bill and traditional utility service with a cheaper, simpler and improved service, designed to save you money. Our service is 100% digital, simple and personalized. It offers immediate savings, with no membership fee, no upfront cost, and no commitment.
Our plan is designed as a simple and digital alternative to your traditional electric bill that delivers guaranteed savings. When you subscribe to a Minum Plan, you no longer receive a utility bill – we manage the utility on your behalf as your energy partner.
When you sign up, we migrate your utility account to Minum, so that you have one service and one bill through your plan. From that moment on, you will only receive one monthly bill from Minum and not from the utility.
We use technology combined with active and intelligent data analysis to generate the savings we guarantee you under your Minum plan.
Our AI-driven system accompanies your consumption in real time to continuously improve and optimize our service and your savings. You save every month risk-free and with minimal effort. Our experts design and operate renewable energy and cutting-edge technologies for you.
When you subscribe to a Minum plan, we migrate your existing utility account to us. This process may take up to ~10 business days but can extend up to 30 days depending on your utility. You may receive a final (partial) bill from your utility once this process is completed.
Once your Minum plan is activated, you will only receive one monthly bill from us. We take full care of the utility and utility bill, passing along risk-free savings to you under your plan.
If you ever have a loss of power or problem with your connection to the grid, you can always contact the utility directly using your account information available in your portal and on your Minum bill.
Minum is currently operating in the following states:
- Pará (EQUATORIAL PA)
- Maranhão (EQUATORIAL MA)
- Goiás (EQUATORIAL GO)
- Mato Grosso do Sul (Energisa MS)
We are soon launching in:
- Mato Grosso (ENERGISA MT)
- Ceará (ENEL CE)
- Pernambuco (CELPE)
- Rio de Janeiro (ENEL RJ)
- São Paulo (CPFL e ELEKTRO)
- Bahia (COELBA)
Our goal is to offer Minum to all Brazilians in the near future.
Plan
Our guaranteed savings plan is as simple as it sounds. Under your plan, you enjoy guaranteed savings every month as compared to the cost of the traditional utility. We use renewable energy and other cutting-edge technologies to optimize your energy management to generate savings that we pass on to you through your Minum plan. Our partnership is designed to maximize savings through Minum, without complexity, cost or risk to you.
If you consume less than 750kWh/month, your savings is basd on the cost of your energy consumption. If you consume more, your savings is based on the full cost of your traditional bill (e.g. including street lighting).
All of our consumers save more money during tariff flag periods!
Note that we are unable to offer savings on ancillary charges, fines, donations and payment plans.
No. Our Minum plan completely replaces your traditional electricity service and bill, while a solar energy subscription delivers virtual energy credits to partially offset your utility bill. You have two services and two bills.
With a Minum energy plan, you benefit from our solar projects and have just one account and one bill.
Yes, the energy delivered by Minum is 100% renewable.
Our standard Minum plan does not have a defined term, but you can cancel at any time with 60 days notice. Some Minum plans and promotional offers are subject to a minimum commitment period longer than 12 months.
Sign up
Yes. You can sign up for a Minum plan in minutes with our step-by-step guide. Make sure you have access to your utility bill.
Our plan is open to all consumers connected to low voltage – that is, consumers in the tariff categories:
- B1
- B2
- B3
Unfortunately, at the moment we are unable to serve:
- Customers with overdue, unpaid bills
- Customers with a solar energy subscription
- Customers with tax exemptions
Yes! We serve customers who have multiple consumer units. Through our platform, you can manage all of your units, adjust billing cycles and even consolidate units into one monthly bill. Please keep in mind that each unit must meet the eligibility requirements.
Yes, but we need to understand your specific case in order to generate a personalized offer taking into account the energy from your panels.
It is important to remember that we are unable to serve customers who have a solar energy subscription, unless you cancel that subscription when you sign up for a Minum plan.
Yes! If you are a customer of one of our partners, you may be eligible for a special discount and other benefits under your plan. We are always running promotional campaigns, so please contact us to learn more about our current campaigns.
We need your recent utility bill (from the last three months). We also need a copy of your ID, which is requested as part of the sign up process. If this is a company account, we also need proof of legal representation (e.g. bylaws or power-of-attorney).
After signing up, your plan will be activated within 60 (sixty) days, depending on your utility.
You don’t need to do any work or installation to save under a Minum plan. Depending on your consumption, Minum will install a smart meter at no cost to you so that we can identify ways to increase your savings through our AI-driven system.
Savings
It depends, but our standard Minum plan will save you at least 10% relative to what your utility would have charged. We focus on using AI and new technologies to increase your savings over time.
Your initial savings can be greater if:
- We have identified a better solution for you based on your consumption and profile
- ANEEL has activated tariff flags. With Minum, you don’t have to pay tariff flags, increasing your discount
- You signed up through one of Minum’s partnership programs
- You signed up to a plan with a special promotion
We are always looking for new ways to increase your savings. If you would like to schedule an appointment with our team (and have been a customer for at least 6 months), please contact us to discuss your options.
The savings of your plan is applied in the form of a discount relative to your traditional electricity bill, as follows:
- Consumption >750kWh: Your Minum discount is applied over the cost of your consumption (kWh) that you would have paid to the utility based on your current tariff (including public lighting, excluding charges and installment plans)
- Consumption <750kWh: Your Minum discount is applied over the cost of your consumption (kWh) that you would have paid to the utility based on your current tariff (excluding charges and contracted demand)
Our goal at Minum is to offer simple, transparent and guaranteed pricing so that you can compare our plan with other alternatives. If you think there’s a better solution than ours, our commitment is to do everything possible to design a Minum plan to beat it.
We have several promotional campaigns that offer extra savings under our plan. Contact us for more information about current campaigns.
Minum also has partnerships with other companies to provide special benefits to their customers.
Some promotions require a minimum commitment term.
If you are a new customer, our ability to offer higher savings is limited. This is because we depend on our AI-driven system’s analysis of your consumption and profile to further improve our service and increase your savings. If we identify a way to increase your savings, we’ll reach out with an improved solution with more savings.
All of our customers that have had a Minum plan for at least 6 months are able to schedule an appointment with one of our specialists to review your plan, needs and the latest Minum technologies.
Benefits
We currently offer smart meters to our customers with consumption above 1,000 kWh/month, at no cost.
Yes! We offer compensation to our customers that make referrals! In order to refer a friend, please reach out to our team here. In the near future, you will be able to make referrals directly through your client portal.
Minum is your energy partner, and we’re committed to design a tailored solution for you. We offer and manage a variety of technologies to improve your energy service, including: smart meters, device automation, smart breakers, HVAC, batteries, and EV charging! If you’re interested in any of these technologies and how you can access them through your Minum plan, please contact us via Whatsapp, telephone or e-mail to contato@minum.com.br.
Account management
You can access your account through our website with your CPF/CNPJ and password by clicking on “Client Portal.” In your portal, you can see your bill, monitor your consumption and track your savings.
No. Your Minum plan completely replaces the traditional utility bill. Minum will take care of the entire process of migrating your utility account to Minum, and you will only receive one bill from us each month, which you can pay via boleto, PIX or debit/credit card. One plan, one bill.
Your billing cycle with Minum follows your existing utility cycle. Within 5 days of closing, you will receive your Minum bill due within 5 business days. If you would like to adjust your billing cycle, please contact us.
Not automatically, but you can migrate your plan to your new location or a new tenant by contacting us via WhatsApp, telephone or e-mail to contato@minum.com.br.
You can contact our customer service area via WhatsApp, telephone or e-mail to contato@minum.com.br.
When you cancel your Minum plan, we notify your utility to transfer your account back to you. This may take up to 60 days, which is why we require at least 60 days’ notice to cancel.